Hello team,
I had an requirement -
I have a service catalg by name centre closure , when the user selectes the centre number and submits the request then a ritm is generated, once the ritm is closed then change requested will be created where we have 2 change tasks and now i had to add one more task which is compelted.
In the new task when we add email address in the description variable then we need to send an email to the address that has been added in description with the list of assets belongs to this centre number selected on the catalog item.
For this i had modified in the flow designer by adding a variable here and look up hardware records and
/*
**Access Flow/Action data using the fd_data object. Script must return a value.
**Order number is offset by +1 in Error Handling Section.
**Available options display upon pressing "." after fd_data
**example: var shortDesc = fd_data.trigger.current.short_description;
**return shortDesc;
*/
var asset = fd_data.flow_var.variable + '\n';
var gr = "Display Name: " + fd_data._17__for_each.item.display_name +
" | Serial Number: " + fd_data._17__for_each.item.serial_number +
" | Location: " + fd_data._17__for_each.item.location.name +
" | Centre Number: " + fd_data._17__for_each.item.location.u_centre_number +
" | State: " + fd_data._17__for_each.item.install_status +
" | Substate: " + fd_data._17__for_each.item.substatus;
return asset + gr;
Im getting the data but not in table format,
can you please help me in getting the data In table format ?
