Assigned To Duration Report

EIsaacs
Tera Contributor

I have created a report from the incident_metric table. On this report I have the Definition field filtered to Assigned to Duration and then the Value is filtered to the individuals on the team requesting the report. The report is working just fine, however I have been asked if I can add fields that show the date/time the Assigned To was created for the specific individual and also the date/time the incident was then assigned to a different team. He is basically wanting the start and end date/time for the Assigned To Duration for his employees. I've looked through the available fields/columns in the incident_metric table and I'm not finding these. Any assistance and/or direction would be greatly appreciated. Thank you. 

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