ATF: Error at record query step

[Sai152]

I'm testing use cases with ATF's and getting an error message at record query step.

Error: FAILURE: No records matching query:
Parent = LNP0001037

1. Impersonate user

2. Opening record producer in portal page

3. Set variable values

4. Submit record producer

5. Impersonate user

6. open an existing record from step 4 (Open the record from step 4 which will be available after submitting record producer) and open in agent workspace (At this step I'm getting success with warnings : An unknown loading error occurred in @servicenow/now-playbook-experience/index)

7.  Check UI action visibility in agent workspace

8. click those UI action from agent workspace

9. Impersonate

10. Record Query

[Ankur Bawiskar]

Hi,

parent field refers to sn_bom_loan_service then is record producer also on sn_bom_loan_service table

Regards
Ankur

[Sai152]

Yes record producer is also on sn_bom_loan_service,

[Ankur Bawiskar]

then if you wish to open record generated from that record producer you should use this

Sys Id [IS] Step 4: Submit Record Producer (SP) -> Record

Regards
Ankur

[Sai152]

Hi,

Yes I have used Parent is Step 4: Submit Record Producer (SP)     -> Record. Also I used sys Id as well. But still issue persists.

[Sai152]

Hi @Ankur Bawiskar 

Any help is appreciated sir.