Attachment mandatory in change request

[svizcaino]

Hi guys, i was wondering if someone can gave me some advice of how to make mandatory the attachments before the submit in the change request form. Thanks in advance

[Mihir Mohanta]

You can do it in server sided without using GlideRecord query.

Please go through below thread.

Making attachment mandatory in change request ?

Thanks,

Mihir

[ankitbadola]

1. Create a business rule ...before one
3. if (current.hasAttachments() == true)      
4. {      
5. // do something
6. }      
7. else      
8. {      
9. current.setAbortAction(true);  
10. //do something
    
11. }      

PS: Hit like, Helpful or Correct depending on the impact of the response

[Yash Agrawal1]

Hi  svizcaino

First of all current object is not used in client script so please first at least try all those client script on your instance then mark it correct.

so the correct c;ient script is 

function onSubmit()
{

var gr = new GlideRecord('sys_attachment');

gr.addQuery('table_name','change_request');

// gr.addQuery('table_sys_id',5e43d262e1f1330078502406b63333d0);

gr.query();

if(!gr.next())
{

alert ("Please include attachment");

return false;
}

}

I am also attaching Screenshot for your reference.

If your work is completing by using my client script please MARK CORRECT/HELPFul to my answer.

Regards

Yash.K.Agrawal