Attachment mandatory script in UI policy.

[Balaji3]

Hi Techies,

I need help on coding part.....

i need script for attachment mandatory through UI Policy for my custom application when user raise a ticket for servicenow Quebec release.

Thanks in advance.....!

Regards,

Balaji

[Balaji3]

Hi Murthy,

Im writing code on RFC application.

Regards,

Balaji

[Chetan Mahajan]

Hello Balaji,

I have tried on my system and its working fine for me, you have to use onsubmit client script on table, as below 

function onSubmit() {


var inc_sys_id= g_form.getUniqueValue();
var gr = new GlideRecord("sys_attachment");
gr.addQuery("table_sys_id", inc_sys_id);
gr.query();

if (!gr.next()) {
alert("You must attach a form before submitting this request.");
return false;
}

}

Please mark correct if its working fine for you 

Thanks

[Balaji3]

Hi Chetan,

Pls find below screen shot and let me know where i did mistake.

Regards,

Balaji

[Chetan Mahajan]

Hello Balaji,

did you get chance to try this it will help you please try once 

Thanks

[Kieran Anson]

Use a before business rule with a condition of !current.hasAttachments(). If the condition fails you can abort with an error message. This saves needing to use a client script that is not isolated (isolate checkbox unticked) or manipulating the DOM which is not recommended.