We have a record producer in our Service Poral called "Report an Issue". When the record is submitted in the portal, it creates the incident record with all the data elements that are required to trigger the SLA record. However, the SLA record is n...
Hello guys, Could you give me any idea, preferely an onLoad client script, which could hide the search field on a List collector? See screenshot. "No_filter" attribute is good to remove the filter, but I want to remove that search box also. Thanks! ...
Hi All, I can see in the documentation that service catalog variables are audited for changes made in the RITM or service catalog task. I have verified in my instance that the property is set correctly but when I create a request and then go an...
I need to change Color of variable of catalog item on service portal based on condition . I tried with g_form.getControl but it is not working in portal. Any help on script here will be highly appreciated . Thank u in advance .
Hello, I am running a server side script step in ATF and test result is returning success but the issue is that the output variable is empty although i am filling it in the script and the result is not empty. Can anyone tell me what's the issue? NB: ...
I have a client who is on Geneva, but is a legacy client, so their Asset Management (which predates Calgary) is in need of some cleaning up.They have expressed the desire to start managing some of their consumable assets by bundles. So, they would ...
Hi Allplease explain the difference between below UI Properties.Allow the use of the "Insert" and "Insert and Stay" options on task derived tables.Show "Save", "Insert" and "Insert and Stay" buttons on forms
Hi All,Can anyone please help me to understand what does GlideModal('show_list') represents(is it UI Macro, UI Page or something else)in the below code and where can I find this 'show_list'.var gdw = new GlideModal('show_list'); gdw.setTitle(title)...
How to hide bottom (UI Action ) button in form when we selected type as form button.
Dear all, How to display a catalog item variable that auto-populates field value based on another field input? I am referring to dot walking here. E.g. Catalog item - X has two variables: User and Manager. Requirement: While the requester selects Use...
Hi, In our Group Creation SC form, we have a "Group Member" List Collector1 variable(variable attribute: glide_list reference: user table) where user manually select the users from the list. OnSubmit or Onchange of Catalog, we need to identify which...
Hi Experts, We have a requirement to translate a confirm message from client script. confirm("You confirm that all information being submitted is accurate. If you are unsure select Cancel to return to editing, otherwise select OK.") I tried below way...
I am working on the Naming Convention for Groups in a new ServiceNow instance in my company. About the Groups structure, which are the best practices to define: * Escalation level for a Group, (is this a field or attribute of a group?, should I defin...
Is there somewhere I can check to see what SNOW modules we licensed? I need find out as soon as possible. Please
In Service Catalog module under Self-Service Application, when a category is selected there will be a preview option available for each catalog item. How can we disable and enable the preview option. If it is a property can i know what it is please. ...