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08-11-2024 10:28 PM
Hi Team,
We have a record producer in OOB attachment. we have to allow only excel files. How to achieve this?
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08-11-2024 11:45 PM
Hello @thaduri sai ,
You can achieve this requirement by populating variable attribute of attachment variable type as "allowed_extensions=xls;xlsx".
Please refer below link for more info -
If my answer solves your issue, please mark it as Accepted ✔️& Helpful👍!
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08-12-2024 12:08 AM
Hello @thaduri sai ,
Thanks for the reply.
Please refer below KB articles from servicenow.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0718013
Go to system properties> security> update property as below -
If my answer solves your issue, please mark it as Accepted ✔️& Helpful👍!
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08-12-2024 12:23 AM
@Vrushali Kolte , if we are changing above system propertie this will effect for all attachments. We need nly for 1 specific record producer?
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08-12-2024 12:47 AM
I will recommend using attachment variable for your record producer instead of paper clip icon
It will be difficult to validate using the OOB paper clip icon
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader