auto populate user's detail on catalog item

[Deepika Gangra1]

Hi All,

I need to populate user's details on catalog item of logged in user as well as when requested for changes.

fields are - requested for, email, phone, manager, manager phone, manager email.

Note: I have added default values in variable for logged in user details.

Thanks in advance

[Nikita Kale]

Hi 

You can create an on change client script on the field 'requested for', fetch all the details in an object via a script include & set them.

Thanks

[Deepika Gangra1]

Hi Nikita,

could you please help me with the script.

Thanks

[Nikita Kale · Accepted solution]

Client script

function onChange(control, oldValue, newValue, isLoading) {
    if (newValue == '') {
        return;
    }

    //Type appropriate comment here, and begin script below
        var reqFor = g_form.getValue('requested_for');//replace with your variable backend value
	var ajax = new GlideAjax('insert_ur_script_include_name_here');
	ajax.addParam('sysparm_name','getUserData');
	ajax.addParam('sysparm_userData', reqFor );
	ajax.getXML(calBck);
	
	function calBck(response){
		var answer = response.responseXML.documentElement.getAttribute('answer');
                var userObj = JSON.parse(answer);
		g_form.setValue('field_name1',userObj.propertynameofemail);//email var backend val
                g_form.setValue('field_name2',userObj.propertynameofphone);/phone var backend val
//u can add more variables & access via their property names
	}
}

Script Include: Make sure to check the client callable checkbox

getUserData: function() {
		var userId = this.getParameter('sysparm_userData');
	        var grUser = new GlideRecord('sys_user');
                grUser.get(userId);
		var 	uObj = {
				"propertynameofemail" : grUser.getValue('email'),
				"propertynameofphone" : grUser.getValue('phone'),
	//add other entries similarly
		}
		return JSON.stringify(uObj);
	},

Let me know if this helps!

Thanks,

Nikita Kale

[Deepika Gangra1]

Thank you so much for reply Nikita.

I'll surely let you know if this works