Autopopopulate value on right slush bucket on the basis of result from Script include

[Vividha Garg]

I am trying to populate value in right slush bucket on the basis of results from Script include. 

It populates the right slush bucket as expected. But when I submit the form, it shows mandatory field error for this List collector variable. However, it already has values populated from script include results. After just clicking any value on right slush bucket , it allows to submit. Not able to understand the reason.

Below are the codes :

SCRIPT INCLUDE

getParticipants: function() {

var part = '';
var participants = this.getParameter('sysparm_participants');
var loc1 = new GlideRecord('sys_user');
loc1.addQuery('sys_id', 'IN', participants);
loc1.query();
while (loc1.next()) {
if (part == '')
part = loc1.sys_id + '**' + loc1.name;
else {
part = part + ',' + loc1.sys_id + '**' + loc1.name;
}
}
gs.log("Part--"+part,'GlideRidac');
return part;

},

CLIENT SCRIPT (onChange of a variable)

addClassroomParticipants('u_classroom_participants', values[23]);  //values[23] has sys_ids of user (comma separated)

function addClassroomParticipants(varname, participants) {
var varName = varname;
var participnts = participants;
var leftBucket = gel(varName + '_select_0');
var rightBucket = gel(varName + '_select_1');

var ga = new GlideAjax('GlideRecordRidac');
ga.addParam('sysparm_name', 'getParticipants');
ga.addParam('sysparm_participants', participants);
ga.getXML(setUserData);

function setUserData(response) {
var answer = response.responseXML.documentElement.getAttribute("answer").split(",");
for (var i = 0; i < answer.length; i++) {
var loc1 = answer[i].split('**');

var option = document.createElement("option");
option.value = loc1[0].toString(); //loc1.sys_id;
option.text = loc1[1]; //loc1.name;
rightBucket.add(option);
}
}
moveSelectedOptions('', leftBucket, rightBucket, '--None--');
sortSelect(leftBucket);
//sortSelect(rightBucket);
}

Please let me know if anyone has solution for it.

[Saurav11]

Hello

At the end why is it showing sortSelect(rightBucket) commented out.

It sould be tge one in the code and comment out sortSelect(leftBucket)

Please mark answer correct/helpful based on impact Thanks.

[Vividha Garg]

Hi Saurav,

Tried after doing this change, values are autopopulated as earlier but still it is not allowing to submit and shows List collector field mandatory error. 

[Saurav11]

Hello

You can check the below thread you may find your answer

https://community.servicenow.com/community?id=community_question&sys_id=76bd3cd6dbff58d0fb115583ca961986

Please mark answer correct/helpful based on impact

[Vividha Garg]

Hi Saurav,

I tried after doing changes, still the same issue is coming.