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How to call Script Include using Jelly Script ?

<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"><g:ui_reference name="active=true" id="name" table="sys_user_group"/> <g2:evaluate> var out= new SurveyUtilities().getSu...

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Chandra51 by Tera Contributor
  • 1795 Views
  • 6 replies
  • 0 helpfuls

Resolved! Transform Script to show active/inactive users.

Hello, I have a transform script on a table transform map that I want to go through all the users, initially set to inactive, and then set to active to make sure that only active users are in the User table everytime the User list is loaded from exte...

Andrew112 by Mega Guru
  • 2288 Views
  • 13 replies
  • 0 helpfuls

Resolved! Show field based on the selection in a List collector variable.

Hello All, I have requirement to make fields visible based the selection in the list collector variable. List collector variable is populating from the 'file system' table. so if someone selects one option in the right bucket, then one field should b...

Aps3 by Kilo Contributor
  • 2083 Views
  • 5 replies
  • 1 helpfuls

Resolved! Predictive Intelligence - Training Failed

Hi there, In the last hours I tried to resolve a problem on my own, but unfortunately could not find any solutions. I am using the PI Similarity framework, but when I click on "Submit and Train", in the Solution module it appears an error saying "Con...

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Resolved! Creating custom table in scoped application.

Hi All, I need to create a custom table in APM scope, while creating a table i am unable to uncheck the "create access control" checkbox. In global scope am able to uncheck it but no in APM scope. It is read only. Is this is an expected behaviour?  ...

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Community Alums by Community Alums  
  • 2901 Views
  • 5 replies
  • 0 helpfuls

Resolved! Inbound email action for reply type

Hi Team, I have created a inbound email action that will log a new ticket. I have a requirement that if user replies from same original mail thread, email body text should update in additional comments of the already logged ticket. Please help me to ...

Resolved! ServicePortal to create a reference field

Hello,   How to define the reference field in the Service Portal  i have one reference field of the cmn_location which I have to show to portal help me on this

David156 by Giga Contributor
  • 4732 Views
  • 4 replies
  • 2 helpfuls

survey widget in Service Portal

HI, i have created Survey widget in home page as shown below screen shot. if we click on green emoji it displays "Very Good" and if we click on orange emoji it displays "Good" and if we click on Red emoji it displays "Bad".  but but should not displ...

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srinu55 by Kilo Contributor
  • 3390 Views
  • 4 replies
  • 0 helpfuls

Resolved! Translating SC Tasks

Hi everyone! I have a requirement to allow users (on Service Portal and Back Office) to choose languages: English or French. I have installed plugins and made some translating adjustements and it works fine. However, I still have trouble to translate...

sonishka by Kilo Contributor
  • 2736 Views
  • 8 replies
  • 1 helpfuls

Change font/style of question in a catalog variable

Creating a variable for a catalog item. In the variable form, it asks you to write question. How do I get the question to show up as large, blocked text when a user is viewing it? Thanks!

Amy13 by Tera Contributor
  • 1966 Views
  • 3 replies
  • 0 helpfuls

Resolved! Interaction Related Record - Incident Work Note

We get alot of updates from suppliers by email that are logged as interaction records via the Agent Workspace and then associated with incidents. To help analyst know when an interaction has been associated to an incident I am trying to create a busi...