Autopopulate order guide field value in catalog item

Priyanka Chaud1
Tera Contributor

Hey folks,

 I have a requirement in which i want to create a field variable for ex:-Address(single line text) on the order guide form. Once user fills that field i.e fill the address field we have different catalog item list in next page of order guide. So requirement is in one catalog item i have same address field so they want the value of address field on first page should be autopopulate in address field of catalog item in next page. Can anyone help me with this @Ankur Bawiskar @Anil Lande 

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi @Priyanka Chaud1 

on your Order Guide record, you have to select "Cascade variables"

 

MaikSkoddow_0-1704272230374.png

And your catalog item variables which should be autopopulated must have the same name as the address variable from your order guide.

Maik

 

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3 REPLIES 3

Maik Skoddow
Tera Patron
Tera Patron

Hi @Priyanka Chaud1 

on your Order Guide record, you have to select "Cascade variables"

 

MaikSkoddow_0-1704272230374.png

And your catalog item variables which should be autopopulated must have the same name as the address variable from your order guide.

Maik

 

Anil Lande
Kilo Patron

As suggested by @Maik Skoddow you need to use Cascade variable configurations.

Check the documentation on below link.

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/service-catalog-manage...

 

Make sure to have same variable names on catalog items (or use variable set for common variables.)

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Priyanka Chaud1 

 

May be I am late in game, so you want to show same variable in other catalog items, you can use the cascade variable check box on order Guide form.

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