Azure AD Servicenow SSO redirecting to logout screen

Sunny26
Giga Contributor

Hi All,

I have enabled Multi-provider SSO in our ServiceNow instance and provided metadata and Attributes to client to configure Azure AD SSO, He configured all things from his end at Azure AD and shared XML with me to import IDP in to ServiceNow. I have imported XML and i can see IDP. When i am trying to test the connection it is asking me for credentials. After entering credentials it is working fine but redirecting to Logout page. 

Thanks,

Sunny

 

11-22-2020 ---> adding screenshot for reference. redirecting to the screen shared in the screenshot

find_real_file.png

16 REPLIES 16

Hi Mike,

Thanks for the support. I will try that nameid policy you mentioned. 

Name attribute is blank and we mentioned User Field to Email.

Thanks,

Sunny

make sure email is lowercase not Email

Mike,

That is also not working

 

Can you share screenshot of config?

Mike,

PFA Screenshots.

find_real_file.png

 

find_real_file.png

 

Thanks

Sunny