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11-18-2020 01:15 AM
Hi All,
We have software model published catalog items and all the software models stored in ''cmdb_software_product_model'' table.
In this table we have two check box 1 is pre installation 2nd is post installation. please refer the below screenshot of both fields,
We have catlog items in these models and we have a two variables same as pre installation and post installation.
If above fields is checked in software model it will need to show below variable as a TRUE and if field not checked it will show false in below variables.
Please suggest me on this.
Thanks,
Varma
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11-22-2020 06:36 AM
@varma
Hope you are doing good.
Let me know if I have answered your question.
If so, please mark my response as correct & helpful so that this thread can be closed and others can be benefited by this.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-18-2020 01:21 AM
Hi,
Are you having any variable which refers to software model table?
If yes then based on the change of that variable you need to set those checkboxes
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-18-2020 01:36 AM
Hi Ankur,
Yes i have a single line text variable called build_version which referring software model table.
Please suggest,
Thanks,
Varma
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11-18-2020 01:41 AM
Hi Varma,
So build_version is reference variable which refers to software model table
Then use onChange client script and GildeAjax for this
refer below link for example
Client Script GlideAjax Example
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-18-2020 01:46 AM
Hi Ankur,
Build_version is singleLine text variable not reference.
We fetching the value from script include.
Thanks,
Varma