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Best material about Service Catalog in Service Portal for beginners

aravind1patil1
Tera Contributor

Dear Servicenow community friends/colleagues/servicenow experts

I am trying to learn Servicenow Calaog from beginning, can some one help me

if any paths already you know, which can be best to follow.

 

Please suggest me (any video or document link or any existing link from servicenow community etc.) thanks much for your help

 

#catalog item #ITSM #servicenow learning

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @aravind1patil1 

 

There are many sites and resources available to learn from. I’m sharing a few links, including some of the best-practice resources. I’m also adding a link to my own idea as an example.

 

https://mynow.servicenow.com/now/best-practices/assets/service-catalog-and-request-mgmt-process-guid...

https://mynow.servicenow.com/now/best-practices/assets/service-catalog-and-request-process-diagrams

https://mynow.servicenow.com/now/best-practices/assets/service-catalog-and-request-mgmt-workshop-pre...

 

https://youtu.be/X9YZNb7_XrY

https://youtu.be/JGCUzbJ_qPQ

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

View solution in original post

Day 17 - Catalog Items & Connected Content Topics (ServiceNow Employee Center) This session focused on creating Catalog Items, understanding Employee Center (EC) Portal taxonomy, and linking catalog items to topics within the Employee Center. Key Concepts Covered 1. Employee Center (EC) Portal vs
ServiceNow Day 16 (Employee Center, Service Portal, Catalogs & Requests) 1. Employee Center (ESC) vs Service Portal (SP) Service Portal (SP) is the older portal, mainly focused on IT services such as laptops, phones, software access, etc. Employee Center (ESC) provides a unified experience where ...
ServiceNow Day 16 (Employee Center, Service Portal, Catalogs & Requests) 1. Employee Center (ESC) vs Service Portal (SP) Service Portal (SP) is the older portal, mainly focused on IT services such as laptops, phones, software access, etc. Employee Center (ESC) provides a unified experience where ...
5 REPLIES 5

Dr Atul G- LNG
Tera Patron

Hi @aravind1patil1 

 

There are many sites and resources available to learn from. I’m sharing a few links, including some of the best-practice resources. I’m also adding a link to my own idea as an example.

 

https://mynow.servicenow.com/now/best-practices/assets/service-catalog-and-request-mgmt-process-guid...

https://mynow.servicenow.com/now/best-practices/assets/service-catalog-and-request-process-diagrams

https://mynow.servicenow.com/now/best-practices/assets/service-catalog-and-request-mgmt-workshop-pre...

 

https://youtu.be/X9YZNb7_XrY

https://youtu.be/JGCUzbJ_qPQ

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************
Day 17 - Catalog Items & Connected Content Topics (ServiceNow Employee Center) This session focused on creating Catalog Items, understanding Employee Center (EC) Portal taxonomy, and linking catalog items to topics within the Employee Center. Key Concepts Covered 1. Employee Center (EC) Portal vs
ServiceNow Day 16 (Employee Center, Service Portal, Catalogs & Requests) 1. Employee Center (ESC) vs Service Portal (SP) Service Portal (SP) is the older portal, mainly focused on IT services such as laptops, phones, software access, etc. Employee Center (ESC) provides a unified experience where ...
ServiceNow Day 16 (Employee Center, Service Portal, Catalogs & Requests) 1. Employee Center (ESC) vs Service Portal (SP) Service Portal (SP) is the older portal, mainly focused on IT services such as laptops, phones, software access, etc. Employee Center (ESC) provides a unified experience where ...

Ankur Bawiskar
Tera Patron

@aravind1patil1 

I will suggest to take now learning course and get familiar

Catalog Builder Fundamentals 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks Ankur

its_SumitNow
Mega Sage

Hi @aravind1patil1 

Welcome to ServiceNow community man, glad you're learning about Servicenow

for Catalog Item you can watch the below lectures

 

And your question title, you talked about Catalog item in service portal, 

see the functionality of catalog item remains same whether it be Native UI or Service Portal, But the thing is in Service Portal you have Widgets,Pages, also sometimes we do implement some functionality for service portal, so for that you can learn service portal, below I'm attaching a good tutorial

If my Solution helped, Please Mark it helpful & 

Regards

Sumit Y