Best method to reduce ServiceNow storage
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-20-2022 11:27 PM
we are currently in Rome version. We have purchased 5TB space. however, we have over used it. We want reduce the size by 3TB. We have data since 2016.
Kindly help us with best method to reduce size without data discrepancies.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-18-2022 04:02 AM
Hello Diane,
might be late to post , to check storage usage do the following
To check on how much data your instance retains, visit Navpage > Instance Usage > Application Usage Overview.
* Within this page is ‘Primary DB Size (MB) / Primary DB size of this Instance (in MB).
(Divide this number by 1000 to obtain the value in GB, or divide by 1,000,000 to obtain the amount of data consumed in TB.)
* Direct at https://__INSTANCE__.service-now.com/home.do?sysparm_view=usage_overview

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-28-2023 11:36 PM
Yes
You can see here on its own. Also Using HI Case you can get the detailed info.
Regards
RP
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-21-2023 06:40 PM
Tips for reducing instance database footprint
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1290155