Best method to reduce ServiceNow storage

Vasavi1
Tera Contributor

we are currently in Rome version. We have purchased  5TB space. however, we have over used it. We want reduce the size by 3TB. We have data since 2016.

Kindly help us with best method to reduce size without data discrepancies.

 

 

7 REPLIES 7

Hello Diane,

might be late to post , to check storage usage do the following

To check on how much data your instance retains, visit Navpage > Instance Usage > Application Usage Overview.
* Within this page is ‘Primary DB Size (MB) / Primary DB size of this Instance (in MB).
(Divide this number by 1000 to obtain the value in GB, or divide by 1,000,000 to obtain the amount of data consumed in TB.)
* Direct at https://__INSTANCE__.service-now.com/home.do?sysparm_view=usage_overview

Yes 

You can see here on its own. Also Using HI Case you can get the detailed info.

RahulPriyadars_0-1680071776752.png

 

Regards

RP

Dipu Joy
ServiceNow Employee
ServiceNow Employee