Best practice of update set

1_DipikaD · ‎10-06-2024

Hi All,

Is it best practice to delete an unnecessary update set from retrieve update set in UAT and QA ?

Thank you

Dr Atul G- LNG · ‎10-06-2024

No, Deleting an update set is a bad practice. To revert a customization, back out the update set rather than deleting it. Administrators can delete an update set only when it is not the current update set and it is empty (no sys_update_xml entries are associated with it).

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

Dr Atul G- LNG · ‎10-06-2024

Hi @1_DipikaD

No, Deleting an update set is a bad practice. To revert a customization, back out the update set rather than deleting it. Administrators can delete an update set only when it is not the current update set and it is empty (no sys_update_xml entries are associated with it).

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

1_DipikaD · ‎10-06-2024

It is empty and not a current update set but it present in QA and UAT instance. Can I delete ?

Dr Atul G- LNG · ‎10-06-2024

Then go ahead if empty else don't delete.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************