Best practices to pass data from dev instance to prod instance.

[Cesar Salas1]

Hello everyone!

I would like to know the best way to pass the development in dev instance to prod instance. Actually all development have been tested by customer but I am thinking the best way to do it, actually  I have two options.

1. Clone dev instance to prod.

2. Pass all the update sets one by one.

According to your experience and the best practices, how do you consider the best way to do it? It is worth mentioning that the development already has near to 120 update sets.

I hope you can advise me.

Greetings!

[Jace Benson]

Pre-implementation cloning dev->prod is fine however that's not maintainable.  As such I'd suggest getting in to the habit of batching and moving update sets now.

https://docs.servicenow.com/bundle/madrid-application-development/page/build/system-update-sets/hier...

[Cesar Salas1]

Thank's for your answer Jace, currently the prod is ootb without any implementation and only dev has the development validated by user and ready to pass.

I think that to clone dev is the best option am I right?

[Community Alums]

I suggest you use update sources and use remote instance to get the update sets

because it will keep the sequence as it is 

[pavan9885]

 Hi cesarsalas,

 Service now Best practice is always move changes from Development - test instance - Production for data accuracy and avoid pit falls .

 Please find the below links.

Link one explain about the update sets.

where as link two explains about the cloning part in service now.

 Hope this two will help you out.

 https://community.servicenow.com/community?id=community_question&sys_id=4889cf65db5cdbc01dcaf3231f961953

https://community.servicenow.com/community?id=community_article&sys_id=0f7ce2e1dbd0dbc01dcaf3231f96192f