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BR 'Notify about article's checkout' is getting skipped when a new kb article created by a script

learn nv
Tera Contributor

40m ago

Hi All,

I am creating a KB article through a script in an UI Action, Article is getting created but getting the following error message on the form.

"Conditon 'Condition: !(new KBCommon().isExternalArticle(current.article.getRefRecord())); Filter Condition: base_versionISNOTEMPTY^EQ' in business rule 'Notify about article's checkout' on kb_knowledge: KB0010440 evaluated to null; skipping business rule".

 

I am not seeing this error if we create an article manually.

 

Could you please suggest how to suppress this error? and I am not able to understand the code 'current.article.getRefRecord()', as I don't see any article field on the kb_knowledge table?

 

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