Business Rule not triggering on Insert, but working on Update

David Boom
Tera Contributor

Trying to update field on task on insertion but it is working only on update.

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18 REPLIES 18

GopikaP
Mega Sage

Hi @David Boom , I can't seem to reproduce this issue, as I'm able to update on both insert and update actions. Could you log the value of the variable 'gm' in the screenshot and check if it's being coming correctly for the insert action as well?

GopikaP
Mega Sage

@David Boom Also, are there any specific conditions defined?

No Specific condition is defined, I have checked the value in logs and it is coming correctly. Problem is business rule is not getting triggered for Insert

 

Sourabh Tarlekr
Kilo Sage

Hi @David Boom 

 

Your script looks good and should run on insert as well. Try to add a message and see it is running on insert and check no other script is running to update the same field.

 

Regards,

Sourabh

This field is getting used in this BR only, it is working as expected for update. But BR not triggering on insert.