Business Rule to populate the Field values From Another Field Through Reference Field

[sekhar6]

Hai,

Need a help in creating business rule. I am new to service now .kindly help on this script.

I Have an Customer Field On the form ,I have taken Reference table in Customer Field, If I Select The Customer Field, Display the Customer Name field and Multiplier Field  

 I Was Trying This Script ,Using Business Rule.

var gt = new GlideRecord('u_ln_customers');
gt.addQuery('u_ln_customers', current.u_customer);
gt.query();

if('u_customerISNOTEMPTY');
{}

if(gt.next()){}

current.u_ln_customers_u_customer_name =gt.u_customer.u_cname;

current.u_ln_customers_u_multiplier = gt.u_customer.u_multiplier;

 

[Ankur Bawiskar]

@sekhar

Hope you are doing good.

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If so, please mark appropriate response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.

Thanks!
Ankur

[Ankur Bawiskar]

@sekhar

Hope you are doing good.

Did my reply answer your question?

If so, please mark appropriate response as correct & helpful so that the question will appear as resolved for others who may have a similar question in the future.

Thanks!
Ankur

[Ankur Bawiskar]

@sekhar

Hope you are doing good.

Did my reply answer your question?

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur