Business Stakeholder role in servicenow

Gary22
Tera Contributor

Newyork version has new role - Business stakeholder . 

Does this role have read only access to incident management/problem management 

please guide me 

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Can you please accept answer so that it helps others with a similar question ?

Kasem Saowijit
Kilo Contributor

Can anyone advise how the Business Stakeholder licneses are consumed in ServiceNow? my organisation is  coming up for renewal and we are reviewing the requirements for the 'Business Stakeholder'. We have roughly 1200 users which could fall into the remit of being asked to approve a request/change/task etc, but we expect not all. For us to make an informed decision on the volume of these licenses we require for the next renewal, we would like to find the current consumption rate but this does not seem straight forward to report on.

It is also worth mentioning that for the past year, users have been approving request via the task workflow, but we have not enabled the 'Business Stakeholde' plugin - right or wrong.

I have a question about converting fulfiller license to business stakeholders. We have bought business stakeholder license. I need to apply on the guys currently holding fulfiller roles. What is the b est practice technically to perform this.