By mistakenly deleted remote instance(sys_update_set_source ) record. I unable to recovery it

Kranthi Kumar4
Tera Expert

By mistakenly deleted remote instance(sys_update_set_source ) record. I unable to recovery it.

 

1.I have checked in deleted records and delete recovery table table it is not found.

Please help  me how to  recovery that record

2 REPLIES 2

OlaN
Tera Sage

Hi,

Either you can restore it by cloning over your instance, or just create a new record.

Jens Tanneberge
Tera Contributor

To be safe in future, suggest to enable auditing on sys_update_set_source
This is explained in https://www.servicenow.com/docs/csh?topicname=t_ConSysTablDelAud.html&version=latest

Then after deleting an update source by accident the next time, open table sys_audit_delete with filter (sys_audit_delete.filter) - for example filter for "Record deleted on" >> e. g. last 15 min
find the record and "Undelete with Related"
https://www.servicenow.com/docs/csh?topicname=t_RestoreADeletedRecordAndRef.html&version=latest