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‎03-17-2017 05:38 AM
i need to calculate Acknowledgement time when state changes
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‎03-20-2017 06:14 AM
You are welcome Srikanth.
I should have also mentioned this. If you are just interested in measuring and reporting (and no trigger for breaching) them Metrics may be a simpler solution.
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Thank you
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‎03-20-2017 06:14 AM
You are welcome Srikanth.
I should have also mentioned this. If you are just interested in measuring and reporting (and no trigger for breaching) them Metrics may be a simpler solution.
If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
If you are viewing this from the community inbox you will not see the correct answer button. If so, please review How to Mark Answers Correct From Inbox View.
Thank you
