ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to add category based on sub category

Hi All,I have created 1 catalog item in witch I have multiple category & sub category both are select box choice, in witch subcategory should populated based on category kindly let me know how to do it.Thanks & RegardsKP

keval3 by Tera Contributor
  • 471 Views
  • 5 replies
  • 1 helpfuls

While running my ATF for one record producer, I am getting the error "FAILURE: Failed to set field 'Enter the name of the Business Application' to value '554f3feddb0cc810fe3fe7970596199f' because the reference is NOT valid.". When I try to replicate

When running an ATF test that sets the value of a reference field, the test fails with an error similar to the following: "FAILURE: Failed to set field 'Enter the name of the Business Application' to value '554f3feddb0cc810fe3fe7970596199f' because t...

Snoopy1 by Kilo Explorer
  • 1206 Views
  • 5 replies
  • 2 helpfuls

How to Ondemand delegation on Now Mobile

Hello Everyone,we have enabled the on-demand delegation for Manager's Onboarding Activities. We see that Manager can delegate the activities from Portal, However, this functionality is not available on Now Mobile. Can any one please let me know how c...

Raju303_0-1736333558005.jpeg

Help me get ITSM-CIS Coupon

I am studying "IT Service Management (ITSM) Implementation On Demand". But whatever I do, it is not moving forward from 3%. The course is stuck in 3%. And I am not able to complete the LAB as there is no instruction what needs to be done in the LAB. ...

Sohini Kar by Tera Expert
  • 420 Views
  • 4 replies
  • 0 helpfuls

Can Emails be displayed in the Card view on a VTB Board?

Received a request to add to the Activities/Filtered on Stories to include emails (autogenerated or correspondence).While I was able to do that in Story using a VTB View, they do not appear on the Card view on the VTB  Can this be done?  If so, how? ...

terrieb by Tera Guru
  • 250 Views
  • 1 replies
  • 0 helpfuls

Resolved! Update Service field on Incident form

Hi, Can anyone please tell me how to Update the Service field on the Incident table to only allow selections of Application Services. Regards, Sarabjeet

sarabjeet by Giga Expert
  • 3032 Views
  • 15 replies
  • 10 helpfuls

Knowledge Management Advanced plugin - free?

Hi community, could you advise please if Knowledge Management Advanced and Knowledge Management Advanced installer plugins can be installed free of charge (included in the license) for a client with ITSM Pro. The client would like to utilise features...

Alt30 by Tera Contributor
  • 995 Views
  • 6 replies
  • 4 helpfuls