- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-22-2022 07:42 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-24-2022 10:30 PM
Hi,
907200 is seconds and it comes to 10.5 days.
Please verify it from your side what does that schedule contains, holidays etc
8 to 5 means 9 hours -> and it doesn't mean 1 day
1 day -> 24 hours
Also check the docs
Using DurationCalculator to calculate a due date
DurationCalculator calcScheduleDuration Mystery
If you take the start date as 15th June, 2022 and End Date as 23rd July, 2022
1) it comes to 28 working days excluding weekends; I am not sure if there are holidays in your schedule, I checked 8 -5 excluding holidays in my instance and there is no US holiday in it
2) so it comes to 28(days)*9(hours per day) = 252 hours
3) and 9hrs = 1 business day
4) so it comes to 252/9 = 10.5 business days
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-01-2022 06:34 AM
Hi
As I have used String data type to store the duration(difference between 2 date fields), I am getting the value in the format of 1 day 2 hours 3 minutes 4 seconds.
But for reporting purpose, we need it in numeric format . Could you please guide me it is possible ?
I have even tried by creating a new field of duration type and try to set, but I am unable to set the value to duration type field.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-12-2022 08:59 AM
This script was in the BR or scheduled job?
Where did we wrote this script and what was the type of fields getting populated?
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-23-2022 01:44 AM
Hello Priyanka,
If you want to calculate difference between two dates and also have schedule to follow you can use the below, it will return the value in milleseconds.
var dc = new DurationCalculator();
dc.setSchedule('sysidoftheschedule');
var time = dc.calcScheduleDuration(date1,date2);
Please mark answer correct/helpful based on Impact.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-24-2022 05:13 AM
Hi Saurav,
As I am checking for the difference of 2 dates excluding holidays, I have written below script, where in I got something like below
var start= new GlideDateTime(date1);
var end= new GlideDateTime(date2);
var dc= new DurationCalculator();
dc.setSchedule('f4db82011b36a010cb721f42b24bcb27');
var time = dc.calcScheduleDuration(start,end);
gs.log(time);
In the log, I got 907200(milliseconds), but where in my date1 is 15-06-2022 07:54:37 and date2 is 24-07-2022 14:02:37. Considering there is no holiday in between this and my schedule is 8 am - 5 pm excluding holidays, it should be 27 days right? How to convert to number of days and also let me know if I am missing anything?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-25-2022 06:11 AM
Hello,
As Ankur pointed out the 907200 is seconds and is basically the business days which refers to the only the time taken between the schedule defined and the day will be calculated accordingly.
Thanks.