Calendar report of Forward Schedule of Change

[hamiltr]

I believe it is possible to define what fields are displayed in a calendar report which will effectively become the forward schedule of change.
At this stage I am not looking to code anything but I just want a feel for what the calendar report looks like and if our demo has anything.
Later on, I think one should add calendar_elements as an attribute but I cannot see what to do say on the change request table. When I go to the change request table what happens next and what is the so called System Dictionary entry?
If of course there is an easier method to display a calendar that has Change Number, Short Description and say Date required by
then please let me know
thanks

[marcguy]

http://wiki.service-now.com/index.php?title=Dictionary_Attributes

here's how to add different fields to what you see in the change calendar:

http://wiki.service-now.com/index.php?title=Calendar_Report_Fields

to get into this you have to personalise the table dictionary so right-click in the actual form header of a change request and choose personalise dictionary.


you can get to the attributes of a field by right-clicking on it and choosing personalise dictionary.

Marc

[hamiltr]

Thanks but unfortunately I do not understand this. When I go to personalise dictionary I see the change_request name and I see a whole bunch of fields under column but I don't see the attribute on the dictionary entry to add calendar_events from this screen.

[marcguy]

this is a link to the change_request dictionary entry on our /demo site which has the attributes set to display short description and end date on the calendar report.

https://demo.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=c6da76f30a0a3c1900cb68db5bc2f480%26sysparm_view=

[hamiltr]

Thanks but I get a blank page when I click on the link. I see dictionary entry but I cannot see where you reference attributes. I have searched the demo and still cannot see it. Please advise clearly how to see this. Thank you again