Calendar report of Forward Schedule of Change
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‎02-09-2009 11:32 AM
I believe it is possible to define what fields are displayed in a calendar report which will effectively become the forward schedule of change.
At this stage I am not looking to code anything but I just want a feel for what the calendar report looks like and if our demo has anything.
Later on, I think one should add calendar_elements as an attribute but I cannot see what to do say on the change request table. When I go to the change request table what happens next and what is the so called System Dictionary entry?
If of course there is an easier method to display a calendar that has Change Number, Short Description and say Date required by
then please let me know
thanks
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‎03-07-2009 11:50 AM
apologies, it works for me, let me paste it again in case there was a mistake last time, maybe log in first as admin/admin too before you try the link:
https://demo.service-now.com/nav_to.do?uri=sys_dictionary.do?sys_id=e0983d160a0a3c1901018685ed60416c%26sysparm_view=
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‎03-09-2009 03:33 AM
yes I am logged in as systems administrator but now it says record not found. Please give me the wrong route in terms of where do I go in the navigator and what should I actully do? thanks
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‎03-09-2009 03:43 AM
OK, go to a change request form, right-click in the header of that and choose personalise dictionary.
you will be presented with a list which is the table definition plus a record of every field on change_request and their attributes.
You want to go into the table record which is the normally top of the list, of it's of the type 'collection'
If you enter that record, that is the Dictionary entry for the change_request table, you will know this because one of the buttons should say 'Delete Table'
thanks, Marc