Call REST API in UI Action button using client callable Script Include

[Ranjith Ram]

Hi All,

I'm trying to call a REST API trigger in UI Action using client callable Script Include. The purpose is to create an Incident in 2nd Instance, when an UI action button is clicked in 1st Instance.
I have referred community and build the below code and its not working as expected. So, kindly help on this to achieve the results.

Client callable Script Include:

UI Action:

Alert message:

[Saurabh Gupta]

Hi,
Looking at your script include, from where you getting the details of inc.short_description etc. etc..

[Ranjith Ram]

Hi Saurabh,
inc.short_description, inc.state, inc.priority all are the values of current incident form where I'm using my UI action button in 1st instance. Im setting those values to 2nd Instance incident form fields.

[Saurabh Gupta]

But how this current is reaching to your script include to UI action?

[Gayatri Sharma1]

Hi

Please perform the following changes in the Script include and the client script respectively:

.....Script include........

createWorkorder : function()

{

var short_description = this.getParameter('sysparrm_short_description');

var description = this.getParameter('sysparm_description');

var priority = this.getParameter('sysparm_priority');

var state = this.getParameter('sysparm_state');

var state = this.getParameter('sysparm_sysID'); //use these variables instead of inc.state etc.

}

.....Client script.......

ga.addParam('sysparm_name', 'createWorkorder');

ga.addParam('sysparm_sysID', g_form.getUniqueValue());

ga.addParam('sysparm_short_description', g_form.getValue('short_description'));

ga.addParam('sysparm_description', g_form.getValue('description'));

ga.addParam('sysparm_priority', g_form.getValue('priority'));

ga.addParam('sysparm_state', g_form.getValue('state'));

.....

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