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02-10-2021 11:36 AM
I want to add a new module to the navigator and wanted to know if I can create a sorted view of a table. IE "Opened" sorted in descending order.
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Incident Management
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02-10-2021 12:59 PM
See if you can right click the Filter with the sorting you want to get the query/URL - the sort may be indicated by that- then you can force that exact url in the module settings.
The issue i feel like you will run into is default sorting is set by admin- but users can and will change their sorting order and column to to sort by according to their preferences as wel as according to what they may be working or researching on any given day. Once they personalize anything you set wont be there for those individuals..
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02-10-2021 12:59 PM
See if you can right click the Filter with the sorting you want to get the query/URL - the sort may be indicated by that- then you can force that exact url in the module settings.
The issue i feel like you will run into is default sorting is set by admin- but users can and will change their sorting order and column to to sort by according to their preferences as wel as according to what they may be working or researching on any given day. Once they personalize anything you set wont be there for those individuals..
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02-11-2021 04:46 AM
Thanks for the recommendation. The module settings won't allow you to put a URL.
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01-16-2023 01:14 AM
Did you find a solution to this?
Ghazali
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01-16-2023 01:35 AM
You can do this with User Preferences (sys_user_preference) For each table e,g, incident, Request you can define the default sort order and direction using 2 user preferences e.g.
incident.db.order - for the user preference value choose the field e.g. updated
incident.db.order.direction - for the user preference value choose either DESC or ASC
For both of the above you will need to define this for any table required and also ensure the System field is set to true. Of course users can still override this using a personal preference using the lisy view controls.
If helpful please mark as Helpful/Correct
Regards
Paul