Can anyone share interview questions and scenarios in scripting

Kalpana10
Giga Contributor

Please share some questions

1 ACCEPTED SOLUTION

Tanushree Doiph
Mega Guru

Hey,

How many modules you have worked on?

  1. Process flow of incident problem change management and there states. Explanation of each state. What field will be mandatory after saving a change form? Types of change management, what is standard change?
  2. Difference between additional comments and work notes.
  3. Difference between ui policy and data policy, can we convert data policy into ui policy and vice versa.
  4. Script Include. How to call in client script, business rule, reference qualifier.
  5. types of reference qualifier and difference between them.
  6. What is mean by dictionary override?
  7. Workflow activities. Turnstile activity, I want to pass values from one workflow to another. What is subflow activity.
  8. scenario- if I create a custom table then I want to hide some system created fields(updated, updated by, created etc.), when I create new table the I want to see only 3 fields, how can you achieve this?
  9. Client script. Types, objects of each type.
  10. Business rule. Difference between Glide system and glide record.
  11. What are the methods of gs and gr and wht are you used?
  12. Difference between async and after br. Query br, display bs scenario.
  13. what is  CMDB? What is the difference between cmdb and asset. What is cmdb baseline.
  14. how many ways we can send notifications? What is the email script? How we can call the event queue method? We can call it in client script?
  15. What is SLA? Retroactive start? Types of SLA. What is business elapse time? What is responce and resolution?
  16. How we create a report? How to send it to the dashboard?

16.what is ACL? Types. What is * and none?

 

If my answer impact on you then please mark it correct and helpful.

Thanks

Tanushree

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12 REPLIES 12

Hi,

At what condition you want to hide those fields?

Hi Tanushree,

I didn't understand the below scenario properly

scenario- if I create a custom table then I want to hide some system created fields(updated, updated by, created etc.), when I create new table the I want to see only 3 fields, how can you achieve this?

It would be helpful if you could clarify me

Thanks

Onkar Pandav
Tera Guru

Hi,

Just wanted to add here that, you can find many threads on the community for this.

Just search for different scripting questions and you can find links. One link is given below.

https://community.servicenow.com/community?id=community_article&sys_id=d492269fdb97db80a39a0b55ca961...

 

Let me know if it helps.

Thanks. 

Megha Padale
Giga Guru

Hi Kalpana,

In addition of all the above, check this link, it having questions and scenario asked in interview

https://mindmajix.com/servicenow-interview-questions

If my answer helped you in any way, mark answer as helpful and correct.

Thanks and regards,

Megha.

Dhananjay Pawar
Kilo Sage

Hi,

In addition to above,

Find below interview questions.

 

 


What kind of catalog items have you created?

What is order guide?

What is record producer?

Have you worked on workflows? What workflow have you created ?

In how many ways are notifications triggered?

Have you worked on script included?

Have you worked on SLA ?

Have you worked on reports ?

Have you worked on scoped application ?

How you debug your code ?

Have you worked on debugging in ServiceNow ?

Can we send notification on condition basis ?

How you rate yourself in scripting ?

Can you take the responsibility of the work assigned to you , can you take the initiative ?

scenario : on change form there are 2 fields planned start date and end date, and we also create 2 custom fields scheduled start date and end date , what will you do so that the custom fields duration should not exceed the planned start date and end date field values.

Difference between Scoped application and Global application?

What is UI Policies? Can we write Script in ui policy?

Scenario- After assigning ticket to assignment group, all group members get notifications that ticket is assign to this group?

What is Update Set? How many ways to pass the data from one instance to another instance?

Explain update set?

Have you done any integration?

Are you part of any upgradation project?

What is widget to widget communication in portal?

What is business rule does ?table name?

How many ways to triggered event? From workflow how you triggered?

What is email script? How to call in notification?

Scenario: On form two dates field , if data1 is not equal to date2 the string field should populate .

Explain way of working in your organization.

Dictionary override .

Portal Scenario:If I have one UI action on portal on click I want to open dialog box how you will do that?

Have you worked on scoped application?

Diff. between Scoped and global application?

can we access data from scoped application?

What is CMDB,CI,Asset,DIscovery?Have you worked before on it.

What is ACL ,Admin Override checkbox.

Role required for ACL,Scripted ACL?

If I want to delete the state of change how you will do that?

How ways we can import the data in service now?

Explain process of import set,Transform map script?


What is difference between UI Policy and Client Script?

From the following what will run at Server side and what will run at Client side?

1. UI Policy

2. Client Script

3. Business Rule

4. UI action

What is Business rule how it works?

What is Display Business Rule?

Have you create any Service catalog? What is Catalog Task?

What is Order Guide? What is Variable and Variable Set?

If I have a One Order Guide that contains 5 Items How many Request /RITM/Task will be generate?

Have you worked on Workflow? Explain different activities of workflow?

What is update set how it works?

Steps for migrating data from one instance to another?

What is captured in an update set and what is not captured in an update?

If I want to capture Schedule job in update set how I can achieve that?

What is ACL?

What is SLA? What conditions we can provide while creating SLA? What is Retroactive start?

Do you have working experience on ACL? How do you explain me about the ACL?

Difference between Scoped Application & Global Application? Do you have an working experience or only theoretical knowledge.

Have you worked on Domain separation environment?

Can you explain me the join activity in workflow, how does it behave?

Service Portal scenario:-There is button on SP, when I click on that button the new window will pop-up which has some fields, how can we achieved this.

Service Portal scenario:- There are two SP like “A & B” and two users like “P & Q”, only user-P can access the Service Portal A & user-Q can access Service Portal B. So how can we achieve this, how you build that restriction?

If we have Client script in ServiceNow then why there is need of UI Policies. How will you define that?

ave you worked on CMDB? How it works, how does the data flow? How CI relations are maintaining, how are they normalized.

 

Thanks,

Dhananjay.