Can't find Manager Workspace
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‎04-08-2024 03:31 AM
Hello,
I'm trying to set up a schedule for my agents, I've seen the guide and the first article in it refers me to the manager workspace which I'm struggling to find.
I'm an admin on my instance and I have the prerequisited roles.
Would appreciate any help 🙂
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‎04-08-2024 04:38 AM
Hi @RonAlmog
Could you please share the link you referred?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎04-08-2024 04:44 AM
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‎04-08-2024 05:28 AM
Hi @RonAlmog
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎04-08-2024 07:47 AM
Perhaps I hadn't explained myself enough,
Obviously it'd be located there, the thing is I don't have "Manager Workspace" there.
Is there any plugin(s) that need to be installed?