Can't see widgets in Page Designer

[JP-ODU]

I noticed we were using a deprecated widget--SC Order Guide Deprecated--in our Service Portal and went in to fix it. My understanding from ServiceNow training and documentation is this should be Service Portal->Pages->[page in question]->open in Page Designer->delete deprecated widget->drag and drop correct widget

This went great in DEV

Then I tried in PPRD... I drag and drop, and nothing seems to happen. I try again. And again. I reload and try again. I relog and try again. Then, I notice: I've now created 10x instances of the correct widget, except I can't "see" them, including to delete them back down to one instance...

Does anyone have any idea what gives?

Multiple instances of widget:

But, when opened in Page Designer, blank container:

What gives?

[Harsh Vardhan]

when you add the widget it took few seconds to set , have you tried to check in "instance in page editor" ? is it also showing blank there as well ? 

[JP-ODU]

In Page Editor I am able to see them... should I just delete the widgets + instances from here?

[Harsh Vardhan]

you will see link to open that page designer there , click and delete it . also before going to page designer try to clear the cache and open it. 

[Chander Bhusha1]

HI JP-ODU,

The widget must not be having some content to display that is the reason in the page designer you are not able to view the widgets .

Try hover over the border of each block you will be able to see the widgets name there as shown in the screenshot.

Hover through each block you will be able to see the widget present in each block

Please mark answer correct or helpful.

Thanks,

CB