Can we edit a notification using system property without using mail script ?
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06-12-2025 05:51 AM
Hi All,
I want to make some changes in context of a notification . Few email scripts are used in that notification . Changes like rename the email address name and footer message like Thank You etc. . So can we make these kind of changes via system property with out hard coding in mail script .
Thank You
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06-12-2025 06:39 AM
yes, I have 7 to 8 related notifications . That's the reason behind this .
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06-12-2025 06:48 AM
Hi @1_DipikaD ,
then you can go and the properties.
are you stuck with something or are you just asking whether it's a good idea?
if you are stuck somewhere please share details on the issue that you are facing
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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06-15-2025 01:53 AM
As marked in the picture want replace the word CPS with WPSE . How to configure it through system properties ? These are configured through few mail script used in notification and email template layout . Could you please advise me what to do to achieve this ? If you want those script mail scripts , please let me know I will share with you .
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06-12-2025 06:29 AM
you are on right track to use system property and control it going forward rather than making script changes.
where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-12-2025 09:38 AM
Actually a word is used frequently in that notification so need to replace that word with an other word . How to create a system property to replace the word ? No idea about it