Can we edit a notification using system property without using mail script ?

1_DipikaD
Kilo Sage

Hi All,

I want to make some changes in context of a notification . Few email scripts are used in that notification . Changes like rename the email address name and footer message like Thank You etc. . So can we make these kind of changes via system property with out hard coding in mail script .

 

Thank You

9 REPLIES 9

yes, I have 7 to 8 related notifications . That's the reason behind this .

Hi @1_DipikaD ,

then you can go and the properties.

are you stuck with something or are you just asking whether it's a good idea?

if you are stuck somewhere please share details on the issue that you are facing

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

1_DipikaD_0-1749976956893.png

As marked in the picture want replace the word CPS with WPSE . How to configure it through system properties ? These are configured through few mail script used in notification and email template layout . Could you please advise me what to do to achieve this ?  If you want those script mail scripts , please let me know I will share with you .

Ankur Bawiskar
Tera Patron
Tera Patron

@1_DipikaD 

you are on right track to use system property and control it going forward rather than making script changes.

where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Actually a word is used frequently in that notification so need to replace that word with an other word . How to create a system property to replace the word ? No idea about it