using platform analytics to create a dashboard, wants to add a average time of request item creation

[mo-adj]

I'm using the platform analytics experience to create a dashboard for my organization, and they want an performance indicator of how long it takes for a requested item to be created?

specifically, response time between clicking submit and RITM number to be generated.

please advise, thanks! 

[AndersBGS · Accepted solution]

Hi @mo-adj ,

is this pr. RITM or an average number they would like. If it is pr.RITM, then a script can do the calculation. If it is an average, then performance analytics would be the best option.

[mo-adj]

it should be an average time in milliseconds, can it be done through Platform Analytics Experience? how about other indicators (e.x. average time in milliseconds to login into the instance)?