Can we set SLA of RITM table ?

[shaik_irfan]

Hi All,

Question on SLA's. Is is a good practice to have SLA on RITM table ???

[shaik_irfan]

I am not able to achieve to pause the RITM SLA, because my duration type is Breach on Due Date and i cannot set the pause condition.

Business requirement is i want to pause the sla when RITM state is pending. can you please help me to achieve this 

[shaik_irfan]

Thank you Allen. I did know it and thank again for reminding 🙂

But you don't know the reason i just kept 'Hello' i am trying to post the question from my mobile and i am getting multiple errors while i click on Post button it happen twice to me with that i tried with that i just tried with hello and it got posted for some reason..

Anyways its my mistake.