I am encountering an issue after submitting a form/catalog item request created from record producer, the state of the item is forced to "Closed Complete". I have verified that the default value for the state is correctly set to "Pending". I have als...
Hi, I am integration ServiceNow with Azure AD...In Spoke Action i find an Action called "Look Up Group List". What is the significance of this Action. In that Action "Directory Integration" is taken as input. What is Directory Integration?
Hi Team, I have a requirement where I need to add no.of days to approved date excluding weekends and show the same on a date field. For this I'm trying below background script but it is not going inside " if " after for loop. Let me know if any mis...
I am having some issues getting date calculations and lookups to work as expected in Flow Designer. I have a requirement to empty a users shopping cart (basket) if they have not checked out within a given number of days. I can do this quite simply in...
Hi Everyone, I followed below blog to be able to link category and subcategory for a catalog item in a service catalog. While the linking works great in the form, i am not able to get the same mapping work in the flow to write any conditions. https:/...
I have a requirement to send a notification after a catalog task closes in a workflow and have the attachment(s) on that task be included in the email notification. The workflow is created on the 'sc_req_item' table. From searching other posts I thou...
Hi, could you please let me know if you have used/added user from sys_user table to group (sys_user_group) using Flow Designer? If so, how do you do it? What action do you use ? I can't seem to find the action Or does anyone know how to automate addi...
Hello,My requirement is to export the form fields into a word document that i needed (not all the fields) . I have found an intersting implemenation in the below youtube url but i would need the steps for implementing the same.I need it when we open ...
Hi, I am trying to change only date format in my datetime field in a notification. For this i am using an email script. Here is the current format : 2-1-2022 11:21:56 AM EDT, i want it to be changed to 2/1/2022 11:21:56 AM EDT I dont want to make any...
I'm creating some tests for change requests now that we are upgrading to Istanbul and I have not found a way to verify that an advanced reference qualifier is working. For example, we filter the assignment group to exclude certain groups, and would l...
I have two table A, B and i want to make report based on their relationship how to do? Thanks in advance.
We need to monitor the Node Log File due to some connectivity issues with Azure.Where can I find the Node Log Files (what table)?
Hi Everyone, I am working on setting up virtual agent. And i have created a custom greetings topic in virtual agent. When i am testing the virtual agent in portal, and on clicking on chat, the avatar next to all past conversations showing as "1" and ...
Hi all, I have group field(reference to group) when i select any group, that group members need to populate in list collector field(List collector reference to user ). i want to show that particular group members in list collector field remaining gro...