Can we show the variable details of catalog item in notification same as with the OAM ?

Thej1
Tera Expert

HI,  

 

As we installed the OAM plugin and included that email script '${mail_script:include_approval_actionable}' in our Approval request notification, it looks like the below. the details in the options section are variables of the catalog item.

Thej1_0-1718878840388.png

But when we forwarded it or when the outlook version is not compatible, then it goes to the older version. which looks like below.

Thej1_1-1718878954896.png

As in 'what it will contain' of the Approval request notification, the options details are not defined. 

Thej1_2-1718879085287.png

Now how can we show the variable details dynamically in the options section of the notification being sent ?

 

Thanks

 

@Community Alums @Mark Manders @Kieran Anson @poojasutar @Pradeep Sharma @Allen Andreas @Amit Gujarathi @Ankur Bawiskar @Dr Atul G- LNG 

 

3 REPLIES 3

Mark Manders
Mega Patron

Can you please stop with tagging users when you create a question. People that are here will see your question and will help if they can. Don't flood their inboxes.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

^ This. If anything, I'd consider it rude. We're not here to be beckoned upon.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Thej1 

 

Sorry mate, scripting is not my core area 😑

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