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Convert RITM Short description to incident Short description using UI action.

praveenkumarr
Tera Expert

Hi Team,

I want to Convert RITM Short description to incident Short description using UI action.

I need t convert attachments as well.

Could you please suggest.

 

1 REPLY 1

Mark Manders
Mega Patron

There are a lot of examples on the platform already. Just find any 'create xxx' ui action on a table (like create problem from incident) and copy it's behavior. Only thing you need to add to your script is the copying of the attachment.


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Mark