Convert RITM Short description to incident Short description using UI action.
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06-20-2024 04:39 AM
Hi Team,
I want to Convert RITM Short description to incident Short description using UI action.
I need t convert attachments as well.
Could you please suggest.
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06-20-2024 05:07 AM
There are a lot of examples on the platform already. Just find any 'create xxx' ui action on a table (like create problem from incident) and copy it's behavior. Only thing you need to add to your script is the copying of the attachment.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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