Can we use decision table for assignment rule?

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‎07-10-2019 10:50 PM
Is it possible to use a decision table to determine what assignment group will be selected when a record producer on incident table is submitted?
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Incident Management
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‎07-10-2019 11:16 PM
Yes decision table could be used with the Flow Designer to determine the assignment group for an incident. But the same can be also achieved by another dedicated OOB module: Assignment Rules. It will be simpler to implement. You might want to consider using them instead?