how do I run a report to see how many incidents are being completed by each user per day?
How do I run a report to see how many incidents are being completed by each user per day?
Forum Posts
Resolved! RITM Calculate Total Cost
Hi all, Looking for a way to calculate the total cost on a RITM record. Quantity and price are OOB fields, but I have added a total cost field (u_total_cost). Simple multiplication needed: quantity x price = total cost. I can't believe this isn'...
Resolved! Contract management - Expense Lines
Hi, I am learning about Contract Management and i was wondering what is the difference between Contract Expense Lines related list and Contract Rate card Expense line related list ?What are the uses cases when we should use rate card expense line and...
Make some fields invisible in reporting filter
When we go to All>reports>create New, when we give source type as "table" and data source as "sys_user", When we click on filter icon, In that filter need to make some fields visible to L1 group and L2 group only, Can anyone help me on this with step...
make fields editable when impersonated with specific user and other field in form should be readonly
when i impersonate with ex: abel tuter all the fields which are mandatory for abel tuter in the incident form should be editable and other fields which are not mandatory for him should be readonly.
Forum admin getting email notification still he not subscribed any forum
One of our forum admin getting email notifications for one of the forum on Portal but he never subscribed it and not currently subscribed. Please suggest on thisThanks in advance
Resolved! Yellow icons displayed
I saw one post regarding yellow icon on field display displayed. How do get, is there any extension for that? Please find the attached ship
How to call scheduled job from business rule
How to call scheduled job from business rule
Change Calendar Report
When using Planned Start Date on the Calendar report for Change Requests, the report automatically shows the CHG from Start Date to End Date. This may cross multiple days based on Start / End Date. Is there a way to show only the Planned Start Date...
Report Of Active Users Using Homepages
Is there a method, by way of a report, where you can find out whether all active users are using Homepages instead of Dashboards? I thought the Paris upgrade changed that, but we still have users that are using the Homepage.
Need help with auto-populating SC_Task Due Date field with the Value from a form date field
Hello all, I have a requirement to auto-populate the Task Due Date with the Return Call Due entered on the form. ______________________________________________________ Any help will be appreciated.
Service Operations Workspace - Agents cannot see Response Templates
We are testing the Virtual Agent in our development instance. We have the chat working. Agents are able to receive chat requests and interact with the user. They are unable to access the response templates (/r ) though. They can access them if they ...
Resolved! How to count the number of full-width characters
I would like to know how to count the number of full-width characters among the full-width half-width characters entered in a column in onChange of the client script.Could you please tell me?
Display contents of a HTML field from change form in email body
Hi All, I would like to request for a help. I would like to display contents of a HTML field( a custom field created ) from change form in email body. The ${field_name} does not work. Is there a way to achieve this. Thanks and RegardsSourabh
