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Create report duplicate records?

Do I need to find duplicate records of cabs?We have six cabsCAB-1, CAB-2, CAB-3,CAB-4,CAB-5,CAB-6A change request record goes above any one cab and the same change goes to CAB-7, I don't want those records, I just want to find duplicate records of th...

Shashi K by Tera Contributor
  • 1299 Views
  • 2 replies
  • 0 helpfuls

Past date limitation

I have a date variable on a catalog item form. User will manually select the date.I have to set limitation on past date.Can anyone please help me out.Thanks in advance.

abhisek by Tera Contributor
  • 1376 Views
  • 17 replies
  • 0 helpfuls

Copy Work Notes from Task --> RITM and Vice Versa

Hello Guys,  I am looking for a  robust solution solution for the following requirement. REQ0001----RITM001 --------TASK0001 --------TASK0002 --------TASK0003 --------TASK0004 ----RITM002 --------TASK0005 --------TASK0006 --------TASK0007 --------TAS...

Workflow join is always setting to close incomplete only

Hi All,I am having a workflow with 3 catalog tasks where all tasks are pointing to Join branch on 'close complete'.Also I am having 6 run script activities, all are pointing to same join branch.Either the tasks or the run scripts are not the mandator...

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Renu9 by Tera Contributor
  • 593 Views
  • 2 replies
  • 0 helpfuls

Automate Generation of PDF

Hi All,I have a scoped app and users can submit a request with record producer. Once the record is inserted to table, can we automate generation of PDF of record inserted and attach it to same record. How can we achieve this?  Thanks!

Set Value with Business Rule when all child records are Closed

Hi All,I want to set one field on parent table when all the child records from custom tables are closed with business Rule.I need to check each and each record has been closed or not. Can anyone help me with this.Thanks & Regards,Rohini

rohiniv by Tera Contributor
  • 357 Views
  • 2 replies
  • 0 helpfuls

Clear a field on incident when it's state updates to Cancelled

Hello All, I have to clear a field when state of incident is updated to cancelled, please let me which BR is to written as it is not better practise to use current.update() in BRs . Which is the best way of achieving this as per servicenow best pract...

RC19 by Tera Expert
  • 730 Views
  • 3 replies
  • 0 helpfuls