Customization on Incident
Hello Everyone I am new to ServiceNow can anyone please share incident problem and Cange customization with me thank you I need Realtime Requirement, Thanks In Advance,Shashikant Patil.
Forum Posts
Resolved! Notification need to send whenever data got placed in target table through sch
Hi ExpertsGood day!I am new to ServiceNow. I got one requirement. In existing I have a transfer map data load on "u_swim" table through schedule imports daily at 8am.here my requirement is : I have to send a notification to "trai" team daily wheneve...
Need to update record immediately without refreshing/reloading a record.
Hi all,I have created a flow in which trigger condition is - user record created or updated look up records - sys_id : record created/updated & user is activeUpdate user record - xyz field to true.So flow is working correc...
Value of variables on catalog task
Hi All, We have below setup of variable mapping and then the value of these variables mapping done on RITM and Catalog task under below tables : item_option_new : RITM and Form Variable mapping (Original variable record) sc_item_option_mtom : This ...
Show Workflow link is missing in RITM
Hi Team, We are trying to create a child RITMs for one of the requirement, however show workflow link is missing. I have created business rule to populate the related links show workflow and show context but its not working. Before business rule on i...
Issue with the Business rule not working
I have a requirement where a change request goes through 4 level of approvals , first from the ag approval , second from Configuration item AG approval third from the Change Request.AG approval and fourth one from Change Request Approval.AG approval...
Issue with the Business rule
I have a requirement where a change request goes through 4 level of approvals , first from the ag approval , second from Configuration item AG approval third from the Change Request.AG approval and fourth one from Change Request Approval.AG approval...
ACL error in configure function field in report
Hi All, All of a sudden im getting "Access to this content denied based on report_view field ACLs." in configure function field in the reports. I found few ACLs blocking and de activated it but still showing same error . Found one error in debugging....
How to edit service operation workspace
I would like to see widgets similar to what is in place for incidents. would like to have one to show interactions assigned to their groups and one for those assigned to the individual.How I modify page? Please help
how to get the data from sysevent table to my custom table.
We want get data (insert/update records) from Event(sysevent) table to my custom table. Created BR on table is 'sysevent' and after insert/update BR. var oldRecord = new GlideRecord("sysevent"); oldRecord.addQuery('nameLIKElogin^ORnameLIKElogout'); ...
Microsoft Entra ID - create a user
Hi experts,I have a specific requirement to establish a catalog item for requesting access to Microsoft Azure solely through an 'email invitation' method, without utilizing the 'Create user' action from the Microsoft Azure ID. I have successfully ach...
Resolved! Apply field styles when a record is updated
Hello,I have a requirement where I need to configure the "Number" field to change style when it's been updated and then change back to normal once the update has been seen by a user. I've configured a field style to make the "numbers" bold and to dis...
Adding additional assigne to Catalog Task
Hello, We have a catalog item where users can request help to set up AV equipment in a teaching room. We have added the "Additional assignee list" field to the catalog task that is part of the workflow (90% of the time these types of requests go to a...
Convert Business Service to Application Service
Through some misadventure, earlier CMDB efforts have resulted in our original Business Service (cmdb_ci_service) table containing items that should be Application Services. The "Convert to Application Service" button is available, but in testing usin...
Resolved! Flow Designer Script Check if variable is null
In all transparency, I am not great at scripting. I am using the scripting function in flow designer and I need help checking if my variables are null. if they are not null I would like the workflow to go to the next step. Below is where I started...
