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Delegates Requirements

Hello Everyone,I've been asked to make the delegates a bit flexible and allow the Change Management Group to be able to add new delegates.Basically, if the change managers want to add user X as delegate of user Y, they can do it.I have 2 options that...

Walk Up Check In Dropdown Menu

Hello all, I am trying to get rid of the dropdown menu in "Select Reason for Visit" in the "Walk-up check in" I added a text option, in which I'm hoping our users can detail the reason for their visit. But since the dropdown menu is there it makes it...

Duplicate reminder emails sending daily

I have created a flow to send reminder emails daily.It will look a the requested items and the conditions and then to send the 1st reminderI then added a for each item and a condition to show if the work notes does not contain "1st reminder sent" the...

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Community Alums by Community Alums  
  • 232 Views
  • 1 replies
  • 0 helpfuls

Small question regarding naming a variable in service catalog

Hi,If for example I have a variable “check if this question is already answered or not in the form”.now snow will auto populate internal name with “_” with small case.Is it okay/ recommended for internal name to be such long? I think it should notple...

Pradeep907 by Tera Contributor
  • 473 Views
  • 3 replies
  • 0 helpfuls

Resolved! Error handling section is not running in flow designer.

Hi ServiceNow Community Developers, In flow designer I have the Error Handler button turned on and I have actions under it to run if flow errors out. The problem I am running into though is that when a flow action runs into an error it keeps going an...

Related Incidents Closure when Problem record is resolved/closed.

Hi folks,Related Incidents Closure when Problem record is resolved/closed. I've gone through1. https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/problem-management/concept/sync-btwn-inci-prob.html2. https://docs.servicen...

Community Alums by Community Alums  
  • 406 Views
  • 4 replies
  • 0 helpfuls

Getting Error for Flow context UI action

When we click on Flow Context UI action I am getting 'Flow reports not available. Check system property com.snc.process_flow.reporting.levelOpen Context Record' error even I am as admin. For non admin user getting below error 'Security restricted whe...

Tejal Zete1 by Tera Contributor
  • 1023 Views
  • 9 replies
  • 1 helpfuls

Resolved! Show or Hide choices of field based on selection of another field choice

Hi Friends,I am trying to show/hide choice of request item type based on the choice selected for the another field Example:-In a requested item i had a field in a variable set which is choice type field and in that there are two options, if i select ...

KM10 by Tera Contributor
  • 2217 Views
  • 3 replies
  • 2 helpfuls