can we use java script in notification Message HTML part?

[jobin1]

Hi All

can we use java script in the notification Message HTML part?

i need to validate the below script

var limit2 = gs.getProperty('css_emailticket_emlthreshold');

var attach = event.parm2;

//var attach = current.event_name;

var value2 = attach.split(",");

var smapi = value2[0];//non di value

var di = value2[1];//di value

if (!(smapi < limit2)) {

${report:reportID:8862a43a4788d51055baca72e36d43af:xls}

}

if (!(di < limit2)) {

${report:reportID:5a0e203f4723ed1055baca72e36d4323:xls}

}

[Ravi Chandra_K]

Hi @jobin1 

you will have to write notification email script and access the same by using ${mail_script:script name} in the script field.

refer docs: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/script/server-scripting/concept/c_U...

please hit thumb up below and mark the answer as correct if it helped!!

Regards,

Ravi Chandra.

[Namrata Ghorpad]

Hi @jobin1 ,

Instead of writing Javascript code in HTML field create one Email script and in that write your code and call the email script in your email notification HTML part like below.

${mail_script:email_script_name}

Please refer the below link as well.

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/script/server-scripting/concept... 

Please mark my answer as helpful/correct if it helps you.

Regards,

Namrata

[Ravi Chandra_K]

@Namrata Ghorpad it seems we replied the exact thing with 5 seconds gap 😀

[Ravi Chandra_K]

Hi @jobin1 

Any feedback on my reply?

If the solution proposed worked for you, if yes mark the answer as correct and close the thread.

Regards,

Ravi Chandra.