Can you create an incident from Slack using the Slack Spoke?

Johannes Mweli
Giga Guru

‎02-21-2024 04:12 PM

Hi ServiceNow Community Developers,

 

I am currently working on a project to integrate ServiceNow with Slack and one of my requirements is to provide users with the ability to create incidents from Slack. I have done a lot of research on how to accomplish this using Slack spoke however up to this point I have not find anything that can help me to do so.

 

Would you guys please advise if there is way to create ServiceNow incidents from Slack using the Slack Spoke in the integration hub. If this is not possible using the Slack spoke then do you know what other integration approach can I try in order to accomplish what I am looking for here.

 

Thanks,

Johannes

 

Thanks,

Johannes

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AshishKM
Kilo Patron
Kilo Patron

‎02-21-2024 06:12 PM

Hi @Johannes Mweli , 

Please refer the below docs.

 

https://docs.servicenow.com/bundle/washingtondc-it-asset-management/page/product/software-asset-mana...

 

-Thanks,

AshishKM


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