Can you have Change Tasks within a Template?

Francisco Mende
Kilo Contributor

Hi ServiceNow Community,

I toggled to the Template Bar and created a Template from a old Change Request but the Change Tasks associated to the Change Request were not added to the template.   Is this not possible?   Is there a way to add Change Tasks to a Template?   

Any help or ideas you can provide would be greatly appreciated

1 REPLY 1

Aman Kumar S
Kilo Patron

Yes, there is.

You can follow below article for the same:

How to create change template and add 3 -4 task to the CR when this template is applied to CR

 

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

Best Regards
Aman Kumar