Canned Responses

[thalder]

How do I insert Canned responses in the Comments and Work Notes field in the Service Operation Workspace?

[Abbas_5]

Hello @thalder,

Please refer to the link below:
https://www.servicenow.com/community/developer-forum/add-quick-messages-canned-responses-to-addition...

If it is helpful, please mark it as helpful and accept the correct solution.

Thanks & Regards,
Abbas Shaik