Cannot see own created Categories in Standard Change Catalog

[Mr_Vin]

Hi,

I cannot see my Categories in Standard Change Catalog. OOTB has Network Standard Changes and Server Standard Changes in related categories section(Screenshot: OOTB). I have similar "IT service Management" category created but cannot see in my related categories section(Screenshot: myown).

Please help!

Thanks in advance.

Kumar

[anurag92]

Has the issue been resolved now?

Try clearing cache, I tried the same thing and it worked.

[Mr_Vin]

Hi Anurag,

Here is what I've done.

I changed the argument in the "Standard change catalog" module to from 'com.glideapp.servicecatalog_category_view.do?v=1&sysparm_parent=b0fdfb01932002009ca87a75e57ffbe9' to 'com.glideapp.servicecatalog_category_view.do' and it showed all the categories.

I am not sure if this is correct. My work moved forward.

[Dominik Simunek · Accepted solution]

Did you have at least one Standard Change Template already defined in your category? If not, it is hidden. I have tried to create my own category as well and it was shown up once I created a template for that category. Regarding the updated module, you should keep the sysparm_parent parameter in there to show only Standard Changes category of Service Catalog. Let us know if you need further help.

[Mr_Vin]

Correct dooma . Thanks for your help!!