Hi, Can any one help me on the below query: If state is 'closed' then make all the fields read-only for all the users except 'admin'.how to achieve the same. Thanks in advance,
Hi All, Issue in Inserting a Record in 'io_set_item' table to create the relationship between hardware Catalog item and Variable Set through Business Rule. When the hardware catalog item is published from related link in the model record, I am tryi...
Mail script:- (function runMailScript(current, template, email, email_action, event) { template.print(current.variables.property_authorization_card.Type+ '\n\n'+"<br/> Property card Details"); })(current, template, email, email_action, event); here...
Hi Community, I have a requirement to show a similar 'add attachment' in catalog item service portal view. when a user clicks on the add attachment it should give option to choose file.I'm sure, I have to create a widget for this task, as I do not...
Hi, I have created a custom table which doesn't extend from any other table. I have a ootb role(ecmdb_admin) which was granted read, created, write and delete to this table. Users with this role is able to perform all actions but they can't see the d...
Hello Community, Need your help to trace an update made by system on five incidents. Its not listed in the history section nor in the activity list of these incidents. Any pointers would be helpful to find what exactly the system has updated. Attachi...
Good evening, I am pulling my hair out about this one. I have been asked to update a bulk load of mobile phones from an excel spreadsheet. I have completed imports many times before so its a simple task. We currently record the IMEI against the asset...
Hey Experts, I am pulling data from table to the portal widget, And my issue is the text is not being wrapped. If the text is too long it doesn't display the full text as below. HTML Script: <div class="row" style="padding-top: 0px;"> <div style="fl...
How to remove default text from hint?In field label default text message is not visible. can you please let me know where to edit Hint message.Please find screenshot attached.
the instance is taking much log time to load. how can i see which is running in background and making long time?
Hi, Been getting this error for incoming emails to SN- 'Email ignored by 'Ignore header' filter'. Checked the OOB filter 'Ignore header' and noticed that it will ignore the emails that contains the following headers: Auto-Submitted:auto-replied X-Ser...
I created a 'Service catalog content item' to display some static text, to be available on both CMS and Portal views.we are on Madrid version. I want to hide 'Add Attachments' on portal view for this item and made checkbox 'Hide Attachment (no_attach...
I am attempting to configure a trigger rule requested by our Major Incident Manager.Am I correct in understanding that when the condition(s) is/are met in the trigger rule, then a Major Incident is automatically created?If that is the case, is there ...
Hi All, I have created a variable as a list collector type and create a new table(contains value) which refer to the list collector variable. Requirement is to attached the two level approval. First approval is the Requested for manager(Done) and...
Hello Team, Is there any out of box integration available with Opmanager. Please share some knowledge document which can help to setup this integration. And if integration is available then how to map which priority,category,sub category etc. will be...