Hi All, I have a requirement for a catalogue item to make atleast one variable( out of three different variable type fields) to be set as mandatory initially and when one of those three variables are answered, then the other two need not be mandatory...
How to hide a Related Tab and sections from the RITM form using a UI Policy script. when a particular catalog item is used, the the RITM generated should hide few of the fields, sections and related list and tabs on the form. I have written the ...
Hi I am playihng around in my own instance to learn more and I would like a row with just white space where I drew the arrow. how Can I achieve this so there is like a space between the containers so it is not so tight So I want to be able to figure ...
Greetings community members! I've requirement to implement gap b/w fileds. How to add extra space or gap bw two fields on form. Awaiting for your responses community member's.
Purpose: We have a team that wants to measure how many times they are touching an Incident and who did the touch, they define a touch as adding a Work Note from their team. Because they do NOT assign Incidents to individuals we cannot use assignmen...
Hi All, Could anyone please help to create a report in below format ? We are on Madrid release. Thank you in advance. Regards, Ashish
see the below diagram 1-Priority
We have few notification, Now we need to add header footer to the email template what is the best solution to do it? so that it should be compatible with outlook application aswell. Requirement is as below: 1. The email content appears in a table, a...
I want to create a variable which takes only numbers for Single line text. Please help.
Hi,Is it possible to hide any/all CI's that have a Life Cycle Status set to Retired and has an Operational Status of Ceased?If so, can this be done as part of a condition that if the CI has been retired for more than 90days and has a Life Cycle Statu...
Others in operations are needing to create additional subtasks on requests. I've looked and kind find the correct role to apply to them. Does anyone know what I'm missing?Scenario: From a RITM, go to the bottom where the tasks are. With the righ...
Hi, What is the use of calculated value that is present in Dictionary Entry,Please tell me with some script Thanks in advance
Hi Guys, I am trying to set 'additional comments' journal field of change form with some answers given by end users for record producers. I can able to set same for existing record but when a new record is being created at the same time i want to set...
Hello, I have an issue when i want to send attachment to a third party tools (Redmine). The third party need in the header the Content-Type: application/octet-stream I build my json as excpect but i my request body i have this error: **Payload loggi...
Hi, I am new to On-Call scheduling and would like to automatically assign all received INCs to the available On-Call agent. I have published a 2-shift On-Call schedule and need to have all received INCs automatically assigned to an agent when the O...
