Catalog item as a related link on a incident form or any particular form

Rahul84
Tera Contributor

Hi Team,

I have a requirement as - I need to add a catalog item as a related link on a incident form or any particular form.

and after a click on this link my catalog form must be opened to submit a request.

Pls let me know how can I achieve this requirement.

Can we achieve this via UI action and tick the "form link" checkbox as true on UI action . But how we can have our catalog item under this link.

Pls help

Thanks

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Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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5 REPLIES 5

Hi @Ankur Bawiskar ,

I have not tried yet with the solution you have provided. 

Once I will implement that , will surely mark this as correct answer.

One more requirement related to this only I have.

The catalog item that we are requesting through the related link on a incident form or any other particular form , that request needs to be visible under a related list on the same form (on which we have a related link for the catalog item).

and the table in which we are inserting the data via catalog request is itself a existing related list on the same form.

Can you pls help me , how we build this relationship to get the requests under the desired related list..