Hello everyone ! A client asked me to create a Record Producer for declare an incident. The "Assignment Group" field on the new incident record must be populated with the value of the "Owner Group" field of the chosen CI. I think that I read all topi...
So here is the scenario: I'm working on a task to calculate the value of a field based on 2 field, which from a different table. And my customer want to every time I update a value from (Configure choice) or (import), the value will be calculate auto...
We have a business requirement to create an interceptor wherein we ask the user very basic question on what there problem is about then we show the proper record producer. Any ideas on how we can achieve this? Sample: Select what describes your probl...
Can anyone please recommends best practices for Parent Child relationship on Group roles and Group members We are setting up a nee instancebwe want to have parent child relationship.
Hi All,I need to use ismemberof() function for more than group.Please suggest.Regards,Shamma
One of the variables/questions on my catalog item is a UI Page. This UI Page performs a var gr query to get the url of an image and displays it on the page. It works fine on loading. When I change a choice in another field - which is a drop down list...
We are utilizing the OOB 'Contract Threshold Breached' notification, which gets triggered by a scheduled job that fires an event if it finds any contracts that has the Expiration field changed. The problem is this scheduled job typically runs around ...
I am trying to play around with PA in SNOW, After I enabled the plugins and had the historical data job run I got the below errors. I don't see any data in the dashboard. Can someone help?Invalid query conditions: resolved_atONToday@javascr...
How to create ATF test in servicenow
I just wanted to populate the worknotes of an incident form to its related incident task form worknotes? Can i expect a solution for this? Thank you in advance!
I used a variable set on order guide and on a bunch of catalog items. The "Visible on Guides" checkbox is set to true on all the variables but the variables are not showing on the order guide form until I check the "Visible Elsewhere" checkbox to tru...
hi everyone, What is the use of rule base in order guide?
Hello, I imported an xls using System Import Sets and it didn't work, producing incorrect entries.Can i undo this, and so delete the entries the import created?I'd like to try again fresh.
Hi community! I've previously requested help for a similar issue, and had thought I was done with the assistance provided by vinothkumar but there's still one situation that's not giving me the result we need. Background is that we're working on a ne...
The task_sla table has both the fields that I need:- a boolean field "has_breached" which gives me the confirmation if the ticket has breached SLA.- a reference field "sla"(table: contract_sla) which gives me either an SLA, or an OLA, or an Underpinn...
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