Catalog Item/Content Item 'Available' and 'Not Available' User Criteria functionality

[Sharon Williams]

I have a Content Item that has a user criteria added to the 'Available' tab.  I have added a user criteria to the 'Not Available' tab.  To test the updates, I impersonated a user that meets the user criterial in both of 'Available' and 'Not Available' tabs.  I ran the user criteria diagnostic that showed the the user should Not be able to see the content item.  However, when I impersonate the user in Employee Center, they can see and access the content item.  I added the user criteria to the 'Not Available' tab to restrict the Content Item to the users that meet that criteria.  Question -- If the user criteria for 'Available' and 'Not Available' are both true for a user, does the user criteria for 'Available' take precedence?  Also, can you suggest what I can do to make this work?  See attachments that contain the 'Available' and 'Not Available' user criteria.

Thank you.

[Sharon Williams]

Hi @Kavita_Bhojane 

Unfortunately, the update to the 'Available' user criteria script, that you suggested, did not worked.  I have attached the updated script.  It may be something that is not coded correctly.  Please take a look at the attachement