Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Catalog Item Free Text Quantity Field

Cuneyt
Tera Contributor

Hi,

I'm having some technical difficulties about the catalog item quantity field. The question is, how can I make the quantity field in the catalog item unlimited (like integer field). It is an integer field but I assume due to portal configurations It is shown as a choice list. I don't want to add choices up to 10.000 quantities. It doesn't seem like a good way to do. Is there a better option that people can edit the field with the quantity they want ?

 

The reason why I'm trying to this is that our customer is providing some equipments which are being sold with a minimum quantities like 100, 1.000, 10.000. We are planning to make a field which the customer will declare the minimum quantity of the item. Than the user will only be able to order within that quantity range.

 

1 ACCEPTED SOLUTION

Brad Bowman
Kilo Patron
Kilo Patron

Here are more details about how we implemented this, which may get you closer.  I am seeing the user-supplied free text quantity in the cart with the correct total price based on this quantity.

 

1. Create a variable set containing only the new Quantity (single line text).

2. Add the variable set to the catalog item(s).

3. Create a before Insert/Update business rule on the sc_item_option table:

    a.  add a condition: Question is <<new quantity>>

    b.  Script on the Advanced tab:

(function executeRule(current, previous /*null when async*/) {

// Get the current Cart Item and Value from the catalog item option.
var cartItem = current.cart_item;
var qty = current.value;

// Query the cart and update its Quantity value with the value from the variable.
var gr = new GlideRecord('sc_cart_item');
gr.addQuery('sys_id', cartItem);
gr.query();
while(gr.next()){
gr.quantity = qty;
gr.update();
}

})(current, previous);

View solution in original post

7 REPLIES 7

Thank you so much, It worked. My Business Rule was working on sc_cart_item, this is a way better solution.

Hi Brad,

 

Greetings!

 

If same I want to use in order guide then what modifications I need to do?

 

Thanks,

Tejas

Hi @Brad Bowman  

 

Greetings!

 

If same I want to use in order guide then what modifications I need to do?

 

Please reply.

 

Thanks,

Tejas